Delivery Information

Terms and conditions regarding orders and delivery:

• Kindly note that some products are presently shipped only within West Bengal municipal limits.
• After you send us an inquiry for ‘out of stock’ products, we will get back to you after checking the availability of the items. The shipping/delivery charges will be notified to you by email. After which, you can make a payment.
• Once an order is confirmed and payment is made by you, the order cannot be cancelled. Order will be processed and booked for shipping to your address.
• Once the order is booked for shipping by courier, transport or post, the time taken for delivery or any delay by these agencies is not our responsibility. We will co-operate fully with you, in case of delay by these agencies and follow up with these agencies for speedy delivery.
• We cannot guarantee a day or time of delivery. In case, you are absent when the courier reaches you, the courier agency will follow its policy of either coming again or calling you for pickup of the material from their office.
• Before sending any material, we confirm the courier company’s coverage of your address/ PIN code by referring their website. However, in rare cases, if your address is too far from courier office or is very remote, courier agency may call you and ask you to pick up the material from their office, instead
• of giving home delivery.
• We cannot be held responsible for failed deliveries that result from a problem with the address and/or PIN code you provide at the time of order placement or the fact that the recipient no longer lives at the address provided. At the time of order placement, we insist that you check the recipient address.
• Goods once sold will not be taken back.